All cigarettes and cigars come with Indonesian government tax stamping. Government health warning on the cigarettes and cigars packaging printed in Indonesian language. You are responsible for paying duty taxes applied by your local government customs. We recommend you find out your own government's guidelines about importing cigarettes and cigars for personal consumption. Make sure that you are not from a country or state where viewing, processing, transporting, purchasing, or distributing tobacco related products is prohibited under local laws.
All of our products sold here are for personal consumption ONLY and NOT for resale.
AGE: You must be above the age limit to allow you to smoke in the country you live.
DELIVERY: All orders will be dispatched within 48 hours upon transaction submission.
PROHIBITED: The tobacco products sold on this site are intended only for personal use and not for resale. The resale of any cigarettes or tobacco purchased from clovecigarette.com is prohibited by law.
QUALITY: The quality of the product is to a high standard, we cannot be held responsible for variation in quality from the manufactures.
GUARANTEE: We want you to be totally satisfied with anything you order from us. In the case of non receipt and/or damage to the goods clovecigarette.com will not authorise any refunds until a full investigation has taken place. We are unable to complete these actions until a period of 30 days has passed due to the post offices tracking procedure. All orders should also be insured by your credit card provider.
CHARGEBACK POLICY : Taking into account the fact that our cigarettes are shipped from Indonesia, we would like to warn you about possible delays. We kindly ask you to get in touch with us immediately whatever problems might occur and not to cancel transactions by filing disputes with your credit card company. If there is any kind of problem we will always seek a solution resulting in either a refund or a replacement of your order. It's worth mentioning that such unjustified measures force us to refuse future purchases from customers attempting or threatening to do so. If you place an order in our store you agree on our established policy and rules and should you have any troubles you are obliged to inform us primarily. Otherwise, disputes will be contested. We always try to do our best to make our customers satisfied and their understanding and cooperation are deeply appreciated.
ACCEPTANCE: On confirmation of placing the order the client is accepting to be bound by our Terms and Conditions as stated above.
We are irresponsibility of the content of clove cigarettes. All complain about the contents of the cigarette include clove and any flavored cigarette rever to refers to a manufacture (cigarette factory) or cigarette company. All trademark refers to and all brands are trademarks of their respective companies such as Sampoerna, Marlboro, Djarum, Bentoel, Dunhill, Gudang Garam, Lucky Strike, Wismillak. All complaint please addressed its own brand and trademark.